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RISTO RÄTSEP
Senior Business Process Manager | Process Architecture & Controls | Change Leadership |
Data-Driven Operations
Tallinn, Estonia | +372 51913249 | ristoratsep@gmail.com | linkedin.com/in/risto-ratsep
SUMMARY
Business process and operational excellence leader with 10+ years of experience mapping,
redesigning, and scaling complex end-to-end operations. Strong track record in building digital
backbones (ERP/PDM/data pipelines), defining measurable process outcomes, and embedding
control points and data integrity checks to improve reliability and auditability.
Known for working across organisational depth: aligning Operations, Product/Engineering, and
quality/compliance-style stakeholders; surfacing the true bottleneck; and driving change to adoption
with clear ownership and metrics.
CORE COMPETENCIES
Global process mapping & optimisation (as-is / to-be)
Process architecture
Dependency & critical-path analysis
Operational controls & assurance mindset
KPI design & process measurement
Data governance & data integrity
Change management
Cross-functional leadership
Autonomous execution
Digital backbone strategy (ERP / PDM / integrations)
Process automation
Root cause analysis
Theory of Constraints (TOC)
Lean / continuous improvement
Value stream mapping (VSM)
EXPERIENCE
Manufacturing Data & Process Architecture Lead | Oura (2025)
Estonia / Remote
- Mapped manufacturing operations processes end-to-end across internal teams and external partners; documented handoffs, bottlenecks, and data/control gaps impacting visibility.
- Designed standardised “to-be” process and data definitions (events, ownership, escalation paths) to enable consistent reporting and clearer accountability.
- Implemented automated data quality controls for production data (validation rules, audit trail, exception handling, change detection) to improve reliability and reduce reconciliation.
- Defined success metrics for key workflows and built a cadence for review (KPI tracking + qualitative feedback) to demonstrate impact and drive adoption.
ERP Specialist & Operations Strategist | Windak OÜ (2024 - 2025)
Estonia
- Conducted full-scope value chain analysis (Quote-to-Cash) in a global Engineer-to-Order environment; identified systemic bottlenecks limiting throughput and profitability.
- Developed a 24-month transformation roadmap combining TOC and Lean principles to improve flow, predictability, and execution discipline.
- Defined digital backbone strategy: PDM implementation and CAD-to-ERP (CAD2BOM) integration approach with Monitor G5 to improve data quality and reduce rework.
- Designed transition from sequential to concurrent engineering and established a structured project management framework for complex deliveries.
Business Process Architect & ERP Strategist | Forecr OÜ / Repligen Estonia OÜ (2022 – 2024)
Estonia
- Analysed and mapped value streams; redesigned workflows to remove bottlenecks, clarify ownership, and improve end-to-end throughput.
- Led customisation and implementation of Odoo ERP (Forecr), translating operational needs into system design and standardised processes.
- Supported migration from Odoo to SAP (Repligen), with focus on master data integrity, process continuity, and adoption.
Process Engineer / Production Systems Specialist | ARTESYN Biosolutions Estonia OÜ (2019 – 2022)
Estonia
- Developed processes to integrate ERP (Odoo) and PDM, improving Bill of Materials (BOM) accuracy and reducing manual errors.
- Optimised production order planning and improved inventory accuracy through process and data improvements.
Production Manager | Polyfur OÜ (2015 – 2018)
Estonia
- Increased production capacity 8x in 18 months without major capex by identifying constraints (TOC), standardising core processes, and improving planning discipline.
Warehouse Manager | Palmse Mehaanikakoda OÜ (2018 – 2019)
Estonia
- Improved warehouse process reliability and inventory handling through standard work and clearer control points.
Co-founder & CEO | Rehvihunt OÜ (2010 – 2015)
Estonia
- Built and led a small business end-to-end, developing operational processes, sales execution, and financial discipline.
EDUCATION
Business Administration (BA) | Tallinn University of Technology (TalTech)
TRAINING & CERTIFICATIONS
- Monitor ERP Basics (2025)
- Planning Basics in SAP (2021)
- Becoming a Product Manager (2019)
- SQL Essential Training (2018)
- Learning SQL Programming (2017)
- Sales Training (2015)
- Negotiation & Communication (2015)
- Principles of Teamwork (2015)
- Entrepreneurship Fundamentals (INSEAD, 2007)
- Venture Capital (2007)
- Management Board Responsibilities (2007)
LANGUAGES
Estonian (Native) • English (Professional proficiency)